About
The Virtual Ward is a nurse led service, with consultant oversight, that provides safe and efficient care to adults under different care teams, who would otherwise be in hospital. The service is available 7 days a week with the support of the on-site Urgent Care service.
The Virtual Ward have daily Multi-Disciplinary Team meeting (MDT’s) for each speciality. There is a prescribing pharmacist within the team. Virtual Ward patients are monitored by digital monitoring kits, telephone calls and face to face home visits.
The Virtual Ward have 7 day a week Advanced Clinical Practitioner cover.
What we do
Our service operates every day of the year between 8am and 10pm. The service supports patients who would otherwise be in hospital to receive the care, monitoring and support that they need in the place that they call home, with their family, friends and support network nearby.
Patients supported by the Virtual Ward/Hospital @ Home team can quickly receive the care they need for avoidable hospital admission and/or to avoid a prolonged hospital stay.
Virtual ward and Hospital at Home can support with the following:
- Chronic Obstructive Pulmonary Disease (COPD)
- Asthma
- Acute Respiratory Infection
- Covid
- Oxygen weaning
- Frailty
- Supportive palliative
- Renal
- Intravenous Antibiotics
- Heart Failure
How to access the service
Referral Criteria
You must be at least 18 years of age, have a nursing need and live in Wolverhampton or have a Wolverhampton GP.
Your GP, hospital doctor or other health professional can refer you through Care Coordination on 01902 443322.
One of our Nurses will triage all referrals to ensure that we are the right service for you and that you are cared for by the team in your local area.
If our service is not the right one for your needs the health professional who referred you to us will be advised quickly so that alternative arrangements can be made for the care you need.
How to give a compliment or compliant about the service
The Royal Wolverhampton NHS Trust service feedback can be provided by visiting Patient experience team.