Paediatric Virtual Ward
About
The Paediatric Virtual Ward is a Nurse led service with consultant oversight that provides acute care to children and young people who would otherwise be in hospital. Children and young people with many different conditions could be cared for on the Virtual Ward.
What we do
The Paediatric Virtual Ward provide remote monitoring for up to 3 times a day. We use technology in the form of an app for parents/carers/patients to upload the patient’s vital signs and ask bespoke questions about their illness/condition. Despite the ‘virtual’ name, the Paediatric Virtual Ward include face to face visits to complete assessments, support, education and IV antibiotics.
How to access the service
Patients are referred from clinicians from the acute setting- ward area, Paediatric Assessment Unit, Emergency Department, Urgent treatment centre and the walk in centre and from primary care settings- GP’s.
Referrals are accepted via telephone and email.
Exclusion criteria:
- Clinically unstable (Paediatric Early Warning System more than 3) or signs of sepsis
- Patients without a clear diagnosis
- Patients who have not passed urine within the last 10 hours or showing signs of clinical dehydration
- Patients with social concerns which may affect compliance
- Concerns regarding parent/carer recognition of deterioration of patient/condition
How to give a compliment or compliant about the service
Contact The Gem Centre directly to access the most appropriate person or The Royal Wolverhampton NHS Trust service feedback can be provided by visiting Patient experience team.
Virtual Ward and Hospital @ Home (age 18+)
About
The Virtual Ward is a nurse led service, with consultant oversight, that provides safe and efficient care to adults under different care teams, who would otherwise be in hospital. The service is available 7 days a week with the support of the on-site Urgent Care service.
The Virtual Ward have daily Multi-Disciplinary Team meeting (MDT’s) for each speciality. There is a prescribing pharmacist within the team. Virtual Ward patients are monitored by digital monitoring kits, telephone calls and face to face home visits.
The Virtual Ward have 7 day a week Advanced Clinical Practitioner cover.
What we do
Our service operates every day of the year between 8am and 10pm. The service supports patients who would otherwise be in hospital to receive the care, monitoring and support that they need in the place that they call home, with their family, friends and support network nearby.
Patients supported by the Virtual Ward/Hospital @ Home team can quickly receive the care they need for avoidable hospital admission and/or to avoid a prolonged hospital stay.
Virtual ward and Hospital at Home can support with the following:
- Chronic Obstructive Pulmonary Disease (COPD)
- Asthma
- Acute Respiratory Infection
- Covid
- Oxygen weaning
- Frailty
- Supportive palliative
- Renal
- Intravenous Antibiotics
- Heart Failure
How to access the service
Referral Criteria
You must be at least 18 years of age, have a nursing need and live in Wolverhampton or have a Wolverhampton GP.
Your GP, hospital doctor or other health professional can refer you through Care Coordination on 01902 443322.
One of our Nurses will triage all referrals to ensure that we are the right service for you and that you are cared for by the team in your local area.
If our service is not the right one for your needs the health professional who referred you to us will be advised quickly so that alternative arrangements can be made for the care you need.
How to give a compliment or compliant about the service
The Royal Wolverhampton NHS Trust service feedback can be provided by visiting Patient experience team.